Frequently Asked Questions
Find Answers to Your Questions
We're here to help! Browse through our frequently asked questions to find quick answers to common queries about our services, investment processes, and more.
Investment Processes and Requirements
The minimum investment amount varies depending on the investment product. For our standard portfolio management services, the minimum is ₹5,00,000. However, we also offer mutual fund options starting from ₹5,000 to make investing accessible to everyone.
Once you submit all required documents, your account can be activated within 2-3 business days. Our digital onboarding process makes it quick and convenient. You'll receive email notifications at each stage of the process.
You'll need: PAN card, Aadhaar card, proof of address (utility bill/bank statement), cancelled cheque or bank statement for bank details verification, and a passport-size photograph. All documents can be uploaded digitally through our secure portal.
Account Setup and Management
Yes! Our comprehensive online portal allows you to view your portfolio, track performance, download statements, update personal information, and make additional investments 24/7. We also offer a mobile app for on-the-go access.
You can add funds through multiple methods: NEFT/RTGS transfer, UPI, net banking, or cheque deposit. All bank transfers should be made from your registered bank account only. Funds typically reflect in your account within 1 business day.
Yes, we offer joint account options with either/survivor or joint holder modes. Both account holders will need to complete the KYC process and provide necessary documentation. Joint accounts are ideal for families planning together.
Risk Management and Safety
Your investments are held in your name with SEBI-registered custodians. We are a SEBI-registered investment advisor, and we follow strict regulatory compliance. Your funds are segregated and protected by investor protection regulations.
We conduct a comprehensive risk profiling questionnaire that evaluates your financial goals, investment horizon, income stability, existing assets, and risk tolerance. Based on this, we recommend suitable investment strategies aligned with your risk appetite.
We employ diversification strategies across asset classes, sectors, and geographies. Regular portfolio rebalancing, stop-loss mechanisms, and dynamic asset allocation help mitigate risks. Our team continuously monitors market conditions and adjusts strategies accordingly.
Fees and Charges
Our portfolio management fee ranges from 1% to 2% annually based on the investment amount and service tier. This includes advisory, execution, and reporting services. There are no hidden charges, and all fees are clearly disclosed upfront.
Most of our investment products don't have lock-in periods, though some tax-saving instruments like ELSS have mandatory 3-year lock-ins. Exit loads may apply for mutual funds if redeemed before a specified period. We clearly communicate any such conditions before investment.
Portfolio Management
You receive monthly portfolio statements via email. The online portal provides real-time updates 24/7. Additionally, our relationship managers conduct quarterly review calls to discuss performance and any strategy changes.
Absolutely! While we provide model portfolios based on risk profiles, we work with you to customize allocations based on your specific preferences, ethical considerations, sector preferences, or exclusions. Your portfolio is tailored to your unique needs.
Tax Implications
Yes, we offer various tax-efficient investment options including ELSS mutual funds (Section 80C), National Pension System (80CCD), and tax-free bonds. Our advisors help you optimize your portfolio for tax efficiency based on your income bracket.
Yes, we provide comprehensive annual tax statements including capital gains reports, dividend income statements, and transaction summaries. These documents are available on the portal and sent via email before the tax filing season to make your ITR filing easier.
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